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Make A Claim

Auto Accident

1. Safety first, call authorities/medical care as needed.
2. Do not state that you are at fault.
3. Do not discuss the facts of the accident with anyone other than the police.
4. Exchange contact and insurance information.
5. Get witness names and info.
6. Take pictures if possible. (Good idea to keep a disposable camera in car)

  • Get photos of all damage to your car and all vehicles involved.
  • Get photos of any property damage.
  • Get photos of skid marks, overall accident scene, location, weather conditions, etc.
7. Take notes of what happened.
8. Get names and badge numbers of officers on scene.
9. Get name and business card of tow truck driver if car has to be towed.
10. Call us as soon as possible.

Homeowner claim

1. Protect your property from further damage
by arranging for reasonable temporary repairs as soon as possible (for example, boarding up broken windows). Do not make any permanent repairs until the insurance adjuster has had a chance to review the damage.

2. Take pictures of all damages.

3. Keep an accurate record of all temporary
repair expenses so they can be added to your claim. In addition, keep a record of any other expenses incurred that may be considered for possible reimbursement.

4. Determine the damage to your personal
(contents). Separate damaged and undamaged property, and make a written list
of damaged items. Be as detailed as you can; refer to your personal property inventory if
you have one. Include any photos or videos you may have taken as part of your inventory.

We recommend contacting us before you call your insurance company when you have a claim. If it is after our office hours and you can not wait to report your claim, please find below a number you can call to report your claim to your company 24 hours a day.

AIG 888-244-6163

Andover 800-225-0770

GMAC 800-468-3466

Hanover 800-628-0250

Hartford 800-624-5578

Preferred Mutual 800-333-7642

Progressive 800-274-4499

Travelers 800-252-4633